2015-09-15 Infrastructure and Services Committee Agenda

INFRASTRUCTURE & SERVICES COMMITTEE MEETING AGENDA                                15 SEPTEMBER 2015


2016-17 key actions:
   Market to promoters and tour organisers.
   Increase staff capacity.
   Publish outcome reports to Councillors and other stakeholders.
   Link with Council plans and strategies.
   Refine understanding of occupancy opportunities.
   Explore diversification opportunities, e.g. catered functions.
   Undertake community research to better understand customer wants and needs.
   Increase entrepreneurial activity based on analysis of year one seed funding results.
   Fully implement marketing strategy.
   Review fees based on market feedback.

2017-18 key actions:
   Review and refine marketing strategy.
   Increase utilisation to fill occupancy gaps.
   Include community benefit assessment in analysis of current and potential hires.
   Revise service review.
Following the adoption of the business plan, management will embark on undertaking the actions
as recommended. It is estimated that the combined effects of implementing the actions over the
next 3 years will result in the net annual operating financial performance of The J improving by a
minimum of $38,635.
Progress against the actions highlighted in this report will be monitored via a series of key
performance indicators (KPIs). Management have developed a list of provisional KPIs which will
be given further consideration over the coming weeks. Once finalised, KPIs will be monitored
closely to ensure progress tracks in line with the documented targets.
Previous Council Consideration
Nil
Finance & Risk
Refer to Section 2 of this report.
Consultation
External Consultation - Community & Stakeholder
99 Consulting
Internal Consultation
Community Facilities staff
Financial Services Manager
Departments/Sections Consulted:
x     Community Services                          Planning & Infrastructure
      Disaster Management & Public Order          Building & Plumbing Services
      Waste & Environmental Health                DA Planning
x     Community Facilities                        Strategic Land Use Planning
      Cultural Facilities                         Asset Design & Investigations
                                                  Asset Planning
                                                  Civil Operations
                                                  Environment

      Executive Office                        x   Corporate Services
      Community Engagement                    x   Finance
      Customer Service                            ICT
      Executive Support                           Procurement & Fleet
      Governance                                  Property & Facilities
      Human Resources                             Revenue Services



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