2020-05-12 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                        12 MAY 2020


BRANCH ACTIVITIES                 RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                            THE NEXT QUARTER
Development and finalisation of      Finalised rent abatement package for        Continuing to align Certificates of         Develop Council’s approach to rent
commercial tenure documents            commercial lessees.                           Currency for Public Liability to              waiver provisions in accordance with
                                                                                     financial year.                               the Federal Government’s Code of
                                                                                   Continue to work with Council’s               Conduct.
                                                                                     commercial property manager and             Finalise development of business
                                                                                     lessees to manage COVID-19                    plan for Sunrise Beach
                                                                                     pandemic impacts.                             Neighbourhood Shopping Centre.
Permits                              Online wedding booking platform has         Finalisation of event guidelines.           Integration of event guidelines on
                                       received positive feedback from             Refunding cancellations for permit            Council’s website.
                                       customers.                                    activities.
                                     Various high use permit and
                                       temporary event applications
                                       decided.
Business as Usual activities         Work Health & Safety Hazard                 Updating application forms in               Implementation of service review
                                       Inspections completed for lifeguard           readiness for new financial year.             recommendations.
                                       towers and holiday parks.                   Liaising with Police, Sunshine Coast        Quarterly performance plan reviews
                                     Transition to remote working for staff        Regional Council and Surf                     for all staff.
                                       with excellent assistance from ICT.           Lifesaving Queensland to develop a          Ongoing assessment of applications
                                     Input into property related request           process to manage beach visitations           and permits for use of Council
                                       types for T1 CIA online customer              and beach closures due to COVID-              owned or managed land.
                                       request system.                               19 leading into the traditionally busy
                                     Finalised 2020/21 operational budget          Easter holiday period.
                                       development &20/21 fees & charges.
                                     Finalised COVID-19 beach advisory
                                       signage for installation at priority
                                       beach access points.
Revenue Services

T1 Property and Rating System        January rate levy successfully              Work with project team to implement         Provide assistance for 2020/21 draft
                                       processed.                                    new T1 CIA online customer request            budget development including
                                     Work with project team to implement           system, with specific focus on                information provision to allow rates
                                       new T1 CIA online customer request            revenue request types & impact on             and charges modelling and
                                       system, with specific focus on impact         customer name & address register.             amending budget policies and
                                       on revenue request types.                   Respond to requests for adjustments           documents.
                                                                                     to waste services for commercial            Test and finalise preparations for
                                                                                     properties and resorts.                       July 2020 rate levy.
                                                                                   Undertake general rate modelling to
                                                                                     aid in budget development.

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