Meeting papers

                                                                                              Corporate Plan 2023 - 2028
5. Excellence
This theme focuses on customer experience, financial sustainability, innovation
and technology, levels of service, governance, our employees and volunteers,
funding streams and asset management practices.



  Reaffirming a                             Strengthening focus
  continued focus on                        on emerging issues


  • Our employees.                          • Improved community engagement
  • Good governance.                         opportunities, including a focus on
  • Long term financial sustainability       youth involvement.
   and asset management.                    • Innovation and technologies to
                                             improve efficiency and effectiveness.
                                            • Workforce planning.




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