2019-06-11 Services & Organisation Committee Agenda

 SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                      11 JUNE 2019


 Areas of Average Performance relative to importance
 There are only 12 Responsibility Areas (out of the total of 41) (refer to Table 3) for which Council
 has received an average score which is defined as having an Importance rating of at least 3.96
 (on the border-line of ‘4’= ‘Important’) and Performance not more than 1.5% below or above
 Average (where Average Performance is 74.59% - the (calculated) Average Total Performance
 Index).
 Table 3 – Average Performers
 Responsibility Area                                                     Importance               Performance                  Share of
                                                                         Mean Rank                Mean Rank                    Optimum
 Community Development                                                    3.96 27=                 3.78 13=                      75.7%
 Environmental Controls                                                   4.07 24=                 3.78 13=                      75.6%
 Financial Management                                                     4.50 1                   3.77 14                       75.4%
 Informing the Community                                                  4.29 8=                  3.76 15                       75.2%
 Environment Protection & Conservation                                    4.10 22                  3.73 16                       74.6%
 Quality of Elected Council                                               4.38 4                   3.72 17                       74.4%
 Community Health                                                         4.14 19                  3.71 18=                      74.3%
 Quality of Councillor(s) Dealt with                                      4.15 18                  3.71 18=                      74.1%
 Human Resources Management                                               4.09 23                  3.70 19                       74.0%
 Managerial & Supervisory Officers                                        4.34 6=                  3.68 21                       73.6%
 Revenue-raising                                                          4.23   13                3.67    22                    73.4%
 Providing Leadership & Advocacy                                          4.29   8=                3.66    23                    73.2%
*Responsibility Areas shown in shading were rated in ‘top ten in overall importance


                                                   Average Performers

                   Community Development                                                            69.90%
                                                                                                                              75.7%


                     Environmental Controls                                                68.10%
                                                                                                                              75.6%


                      Financial Management                                   64.60%
                                                                                                                          75.4%


                  Informing the Community                                             66.60%
                                                                                                                         75.2%


      Evironment Protection & Conservation                                            66.60%
                                                                                                                       74.6%


                  Quality of Elected Council                                                   68.70%
                                                                                                                       74.4%


                          Community Health                                                                   72.30%
                                                                                                                      74.3%


          Qualitiy of Councillor(s) Dealt with                                          67.40%
                                                                                                                      74.1%


             Human Resources Management                                                67.00%
                                                                                                                  74.0%


           Managerial & Supervisory Officers                                            67.20%
                                                                                                                 73.6%


                             Revenue-raising                              63.70%
                                                                                                                73.4%


           Providing Leadership & Advocacy                                  64.40%
                                                                                                                73.2%

                                               56.0% 58.0% 60.0% 62.0% 64.0% 66.0% 68.0% 70.0% 72.0% 74.0% 76.0% 78.0%

                                                     LGAQ 2017      Noosa 2019



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