2026 Budget Service Level Catalogues

Service Outputs – Detailed Activity Listing
                             Activity                                              Service Level/Standard
Workforce Planning
[Activities include partnering with Leaders to ensure our workforce supports business needs, Branch goals and
organisation strategic plans and where necessary support structure changes, design, review and evaluate
position descriptions and identify employee capability and capacity building initiatives to meet future needs.
Scheduled activities            Provide workforce planning advice                       As required
Reactive activities             Design new, and review revised, position                As required
                                descriptions to accurately reflect position and
                                business requirements
                                Evaluate position descriptions to inform the position As required
                                classification
                                Advise the Workforce Establishment Committee            In-line with the Position
                                and prepare supporting information                      Review and Evaluation
                                                                                        Policy
                                Support Branch/Department structure changes             In-line with the Noosa
                                ensuring a consultative approach with all               Council Certified
                                employees and stakeholders                              Agreement 2021 – Part 8
                                                                                        Workplace Change
Recruitment and Onboarding
[Activities include providing advice on recruitment strategies, designing recruitment campaigns, advertising
positions on various internal and external mediums, and managing the onboarding process]
Scheduled activities            Advertise position vacancies (both internal and          Weekly (Thursdays)
                                external placements)
Reactive activities             Prepare position descriptions for advertising            Weekly
                                Prepare job advertisement for advertising                Weekly
                                Manage requisitions end-to-end                           Weekly
                                Design of recruitment activity (in conjunction with      5 business days prior
                                relevant Leader)
                                Process Job Requisitions and Approval to Appoint
                                Forms.
                                Hiring Managers to complete the workflow.                Weekly
                                 Provide advice to Hiring Managers and panel             Weekly
                                members on the selection process (including
                                shortlisting, interview questions and assessment,
                                and merit-based decision making)
                                Prepare and issue letter of appointment / offer          3 business days of
                                                                                         Approval to Appoint form
                                                                                         being received
                                New Employee Induction                                   Monthly
Performance Management
[Activities include the development and review of the performance management plans in line with the
performance management framework and providing support to management in the execution of performance
plans to support individual employee performance requirements in addition to conflict resolution facilitation and
mediation]
Scheduled activities            Manage and report on performance management             Quarterly
                                plans (active/closed)
Reactive activities             Provide support to management/supervisors to            Initial response provided
                                develop performance management plans and                within 5 business days
                                facilitate discussions
                                Provide risk-based advice at the conclusion of the      Initial response provided
                                performance management plan                             within 2 business days
                               Conflict resolution, facilitation and mediation        Initial response provided
                                                                                      within 5 business days

Training and Development
[Activities include identification of training needs via performance plans, development of annual training
program, requests for training and development, conference and seminars, and study assistance, designing
annual program for leadership development and embedding and supporting LGMA professional development
pathways]
Scheduled activities              Conduct a training needs analysis following the      Annual
                                  performance planning process
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