2026 Budget Service Level Catalogues

 SERVICE AREA – PEOPLE & CULTURE (REMUNERATION & BENEFITS)

 Summary

Objective: Coordination of human resources and workplace health and safety needs to support service delivery.

Activities: The activities include management of Councils Remuneration & Benefit obligations including payroll
processing and associated activities, and system maintenance.

 Delivery Framework            Details
 Corporate Plan Theme          Excellence
 Responsibility                People & Culture
 (Branch Level)
 Legislative Responsibility    Industrial Relations Act 2016 (Qld) and Regulations
                               Local Government Act 2009 (Qld) and Regulations
                               Income Tax Assessment Act 1997
                               Superannuation Guarantee (Administration) Act 1992
                               Noosa Certified Agreement 2021
                               Local Government Industrial Award 2017
 Service Delivery Model        Service delivery is in-house.



 Service Inputs                     Details
 (Resources to Deliver Service)
 Physical Assets/Infrastructure
 Software & Systems                 TechnologyOne, External Portals
 Budget Cost Centres                Remuneration & Benefit Services (1206)
 FTE                                3
 Other Key Metrics

 Service Outputs - Performance Measures
 Type                       Measure                             Target                Methodology /
                                                                                      Calculation
 Efficiency                    Cost per unit                    tbc                   Calculated annually

 Effectiveness


 Service Outputs – Detailed Activity Listing
                                Activity                                           Service Level/Standard
 Remuneration & Benefit Management
 [Operational Services]
 Scheduled activities              Maintain Schedule of Wages for              Annual (depending on effective
                                   Council.                                    dates as per Certified Agreement)
                                   Maintain and review Remuneration and        As required by Policy, legislation,
                                   Benefits for all employees including        or another directive.
                                   annual salary reviews, state wage case,
                                   Remuneration associated with Letters of
                                   Offer, Variations to Employment and
                                   Reclassifications.
                                   Calculate and Manage over and under
                                   award payments and maintain register
                                   for audit.

                                    Calculate and Process correction,
                                    special and back pays.

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