2026 Budget Service Level Catalogues(PDF, 8MB)

Service Outputs – Detailed Activity Listing
                      Activity                                           Service Level/Standard
             Purchasing delegations of authority (input   Annually.
             to Governance review).

             Procurement Induction Training Review.       Annually.
Reactive     Implement actions arising from Internal      As per designated timeframes set by Audit and Risk
work         Audits, Audit & Risk Committee, Qld Audit    Committee, QAO or in line with any legislative
             Office, or other independent reviews.        changes.

             Legislative changes/s amendments (review     As required.
             policy/guidelines/templates).


Procurement operations
[Includes ongoing stakeholder engagement across Council to establish internal client requirements and
subsequently design and deliver appropriate procurement solutions, including ‘panel’ arrangements and other
strategic procurement initiatives. Oversight of all public tenders from development through to contract
award/administration and provide support and guidance to the range of ‘buyers’ across Council relating to
procurements of $15,000 - $200,000 (GST exc.).
Scheduled Procurement systems subscriptions                    Annual review.
activities    (ArcBlue, VendorPanel).
              Procurement systems development                  Ad-Hoc ongoing.
              (Smartsheet, T1-Probity).
              Input to departmental updates to Council.        Quarterly.
              Key stakeholder engagement and advisory Monthly or as required.
              at project, business, and leadership level.

             Purchasing Officer support and guidance.     Quarterly Purchasing Officer meetings (in partnership
                                                          with Finance), or as required
             NSC Supplier Panel Arrangements.             Review prior to expiry for renewal/future
                                                          considerations.
             Sole & Specialised Contractors - adoption    Annually.
             by Council.
Reactive     Tender/EOI support - document review.        Generally, within 5 business days (initial review).
activities   Tender/EOI support – tender release.         Upon tender/documentation finalisation.
             Tender/EOI support – public advertising      Upon tender upload/release.
             (website).

             Tender/EOI support – monitoring public.      For a minimum of 21 days.
             tender
             Tender/EOI support – tender moderation.      Oversight of evaluation moderation.

             Tender/EOI support– contract award.          Generally drafted within 3 business days of Council
                                                          decision and issued for execution, pending
                                                          negotiations/clarifications.

             Invitation to Quotation support.             Provided across the procurement lifecycle from
                                                          quotation development to contract award.
             Training - Staff induction.                  Procurement training included as part of general
                                                          induction.
             Training – Tailored/ongoing.                 Tailored training provided to staff as
                                                          requested/identified.
             Respond to general procurement enquiries     Generally, within 2 business days depending on
             (internal).                                  complexity.




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