2026 Budget Service Level Catalogues(PDF, 8MB)

                                     Food recalls                                1 business day
                                     Unlicensed premises                         7 business days
                                     Food hygiene                                14 business days

Infection control for personal appearance services
[Activities include assessment of application for new premises, annual inspections and licensing, site audits and
responding to complaints regarding public health issues related to these services].
Cyclic Inspections                  Infection Control for Personal             Annual
                                    Appearance Services (e.g. tattoo
                                    operators)

Scheduled activities                 Licence renewals                            Annual
                                     Re-inspections (follow up if action         Range from 2 business days to 30
                                     required after annual inspection)           business days.
                                                                                 Varies depending on risk
                                                                                 associated with the issue.
Reactive activities                  Record searches – licensed personal         10 business days
                                     appearance premises
                                     Record searches – licensed personal         5 business days
                                     appearance premises (fast tracked)

                                     Requests/complaints:

                                     Issue                                       Target days
                                     Skin penetration premises                   14 business days

                                     Needles (syringes)                          3 business days

Mosquito & vermin control
[Activities include land based surveys and initiating land & aerial treatments to minimise the risk of public disease
– work is seasonal and generally occurs between 1 Sept and 30 April depending on weather conditions]
Scheduled activities                 Maintain baiting stations (Noosa             Monthly
                                     Heads, Sunshine Beach & Peregian
                                     Beach business centres – approx. 20
                                     stations)
                                     Aerial treatments (mosquito control)         Varies depending on seasonal
                                                                                  conditions – generally monthly
                                                                                  between November & April each
                                                                                  year.
                                     Mosquito traps (4 x light traps)             Varies depending on seasonal
                                                                                  conditions – generally field traps
                                                                                  checked minimum of weekly
                                                                                  between November & April each
                                                                                  year.
                                     Field treatments                             Varies depending on seasonal
                                                                                  conditions – generally monthly
                                                                                  between November & April each
                                                                                  year.
                                     Maintenance of runnels                       Checked and maintained
                                                                                  minimum annually (if work
                                                                                  required).

Reactive activities                  Requests/complaints:
                                     Issue                                       Target days
                                     Mosquitos                                   7 business days
                                     Vermin                                      30 business days

Environmental health issues
[Activities include assessment of applications for an environmental authority, inspections of ERA premises,
investigations and assessment of complaints about air, noise, water and light pollution)

Cyclic inspections                   ERA licensed premises                        Annual

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