2026 Budget Service Level Catalogues

Service Outputs – Detailed Activity Listing
                                                       Activity
To enrich lives through connection, knowledge, literacy and lifelong learning.

Scheduled activities        Major Projects/Focus Areas

                            Deliver a range of arts and cultural programs which meet the aims and objectives of
                            the Cultural Plan. OP 2.3.1

                            Deliver services and activities across Council facilities which meet the contemporary
                            interests and needs of residents including increasing use by existing and non or low-
                            user groups. OP 2.5.1

                            Complete new Noosa Libraries Business Plan. OP 2.5.4

                            Implement Noosa Libraries app to allow library members to virtually manage their
                            library account. OP 5.3.3

                            Delivery library services and activities beyond library branches and into community
                            settings. OP 5.9.2

                            Continuous Improvement

                            Assess staff skills and capabilities and implement improved framework to support
                            workplace planning

                            Assess operational requirements and develop improved staff scheduling template


Lending Services (static, mobile & digital e-library)
The activities include lending library materials, inter-library loans, renewals, reservations, returns, transfer
between branches & management of items for loan & delivery of library services through the online website
including management of access arrangements, member access to subscription and open access online
resources
Availability    Noosaville Library                                                 Open 7 days per week
                Cooroy Library                                                     Open 6 days per week
                Mobile Library                                                     Weekly schedule & community
                                                                                   bookings

               Online lending of digital resources through contracted             24/7 – Year round
               suppliers and platforms
Scheduled      Home library service (housebound residents & bulk loans to         3 week delivery rotation clients &
               aged care facilities)                                              6 week delivery for bulk loans
Reactive       Membership applications (in person or online);                     Same day – unless complex
               Book club applications/registration; Reference & information       enquiry
               services
               Customer support for online services
               Lending, returns & reservations (processing)                       Daily
               Inter-library loans (upon request)                                 Requests submitted at the time of
                                                                                  request. Completion of request up
                                                                                  to 8 weeks + depending on item
               Collection management for items on loan and missing, or            Daily, weekly, monthly procedures
               available and missing                                              in place
Library Collections
All activities related to the selection, purchase, cataloguing and physical processing of items for the library
collections
Scheduled        Vendor contracts to supply shelf ready items based on           Weekly, fortnightly, monthly
                 profiles provided by library service

               Receiving and receipting new items, checking into Library
               Management System (LMS)


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