2026 Budget Service Level Catalogues

Service Outputs – Detailed Activity Listing
                              Activity                                               Service Level/Standard
Fleet Management
[Involves asset management activities for Council’s fleet aimed at controlling costs, productivity, efficiency and
risks in fleet acquisition & disposal, fuel management, compliance and related issues with the aim of keeping
Council’s overall operations running effectively and efficiently]

Scheduled activities                Fleet policy / guidelines review           As required – minimum every 5
                                                                               years
                                    Fleet Advisory Group meetings              Monthly
                                    Develop fleet capital replacement          Annual (budget process)
                                    program
                                    Implement fleet capital replacement        Annual program – procurement
                                    program                                    throughout the year
                                    Tracking fleet metrics - monitoring &      Quarterly
                                    reporting
                                    Monitoring and managing compliance         Ongoing.
                                    issues (legislative changes)
                                    Fuel supply arrangements (Sourced          Monthly monitoring (on invoicing)
                                    through State Government contracts &
                                    Local Buy)
                                    Mobile fuel supply arrangements            Monthly monitoring (on invoicing)
                                    Tyre supply (Sourced through State         Monthly monitoring (on invoicing)
                                    Government contracts & Local Buy)
                                    Fleet insurance cover (service             Annually
                                    provided by Governance team)
                                    T1 Fleet Manager business systems          Ongoing.
                                    maintenance / database updates

Reactive work                       Requests for new items - small plant       As requested
                                    Additional Fleet Requirements              As approved
Fleet Operations
[Includes day to day activities to maintain business systems data and ensure servicing and maintenance
requirements are met in order to keep Council’s operations running effectively and efficiently]
Scheduled activities                 Fuel data utilisation load to T1 Fleet  Monthly
                                     Manager
                                     Notifications – servicing requirements  Monthly
                                     fleet/trucks/heavy plant (based on km
                                     or hours)
                                     Small plant servicing, audit and        6 monthly
                                     inspections
                                     Monitoring issues arising from daily    Checked daily – business days.
                                     pre-start fleet checklists.
                                                                             Critical issues – response same
                                                                             day or next business day.

                                                                               Other matters prioritised.
                                    Long term fleet hire requests (greater     Business case considered by Fleet
                                    than 6 months)                             Advisory Committee.

Reactive activities                 Fuel cards – replacement lost cards        Same day if critical to business
                                                                               needs – otherwise within 2 to 3
                                                                               business days.
                                    Fleet/plant insurance claims –             Same day if a major incident –
                                    inspection                                 otherwise up to 2 business days.
                                    Fleet/plant insurance claims –             Generally within 10 business days
                                    processing with insurer (Governance        of receipt of notification form.
                                    team)




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