2017-05-09 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                   9 MAY 2017


BRANCH ACTIVITIES                          RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                          THE NEXT QUARTER
Community Facilities
Noosa Aquatic Centre
Appoint staff into two new key roles of       Successful applicants have settled         N/A                                       N/A
Customer Service Supervisor and Pool            into their respective roles and are
Operations Supervisor.                          performing well.
                                              No further updates required against
                                                this action.

Investigate ways to enhance the centre’s      An audit of energy use has begun           Investigate costs associated with         Plan and implement improvements.
sustainability practices to achieve             with Anne Nolan (Council) and John           repair/reconnection of the BMS
Council's Emission Reduction Policy             Hicks (HFM Assets).                          System.
goals.                                        Discussed current practices and            Continue to provide data as
                                                possible improvements.                       requested.

Finalise fees and charges review and          Completed.                                 N/A                                       N/A
introduce new fees effective 1 January        Changes have been well received.
2017.

Procure and install new gym equipment         Implementation of a quality Gym            Focus on delivering the 8-week            Revisit the gym rostering allowing for
(as per capital works program).                 facility and membership options on           challenge program that has attracted        the significant growth in the
                                                par with or better than our                  20 participants.                            membership base.
                                                competitors.                               Look to consolidate member gains          Settle on the best configuration of
                                              The attraction of 149 new members            by running an in-house referral             equipment now the settling in period
                                                to the facility.                             campaign.                                   is complete.
                                              Total members with access to the
                                                gym has increased to 283.
                                              Interaction with members (‘touch
                                                points’) have begun, the first of
                                                which was based around nutrition.

Undertake a detailed pool plant and           Assessment completed and                   Ensuring report recommendations           Continue to conduct an internal cost
equipment assessment and develop a              condition report received by external        are fed into future years’                  benefit analysis on some
centre asset management plan as a pilot         consultants Roejen.                          maintenance and capital budgets.            recommendations and implement
project for CF.                               Over 75% recommendations have                                                            recommended actions.
                                                now been actioned.




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