2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd

Importance – Signifcant Variances:

 Heritage                  Significant Variances by:
 Protection
 Homeownership             22.9% - Renting – Quite unimportant
                           27.7% - Own home – Nice to have
 Sporting and              Significant Variances by:
 Recreational
 Facilities
 Age                       32.9% - 45-54 years – Crucial
                           42.9% - 65 years and over – Nice to have
 Cultural and              Significant Variances by:
 Entertainment
 Facilities
 Age                       38.1% - 65 years and over – Nice to have
 Homeownership             31.3% - Own home – Nice to have
 Libraries and other       Significant Variances by:
 information access
 Age                       51.6% - 65 years and over – Nice to have
 Community Safety          Significant Variances by:
 Age                       66.1% - 35-44 years - Crucial
 Pet/Animal Control        Significant Variances by:
 Age                       24.6% - 65 years and over - Crucial
 Homeownership             5.7% - Renting – Quite unimportant

Performance – Signifcant Variances:

 Heritage                  Significant Variances by:
 Protection
 Age                       22.4% - 55-64 years – Very good
                           12.5% - 35-44 years – Poor

 Homeownership             40% - Renting – Don’t know
 Libraries and other       Significant Variances by:
 information access
 Age                       3.6% - 35-44 years – Very poor
 Community                 Significant Variances by:
 Service
 Age                       18.3% - 65 years and over – Very good
 Homeownership             25.7% - Renting – Don’t know
 Pet/Animal control        Significant Variances by:
 Age                       13.2% - 55-64 years – Don’t know

 Gender                    12.7% - Female – Very good
 Community                 Significant Variances by:
 Development
 Age                       12.5% - 35-44 years - Poor
 Homeownership             37.1% - Renting – Don’t know




Noosa Customer Satisfaction Survey 2021        MARKET FACTS (QLD) PTY LTD   27