2022-01-17 - GC Agenda - Item 6 - Attachment 1 - Noosa Council Community Satisfaction Survey 2021 by Market Facts Qld Pty Ltd

Importance – Signifcant Variances:

 Quality/Performance         Significant Variances by:
 of Outdoor Workers
 Age                         77.1% - 45-54 years – Important
                             31% - 65 years and over – Crucial
                             16.7% - 65 years and over – Nice to have
 Quality/Performance         Significant Variances by:
 of Indoor Staff
 Age                         75.2% - 45-54 years – Important
                             34.9% - 65 years and over - Crucial
 Performance – Signifcant Variances:

 Qualities of              Significant Variances by:
 Elected Council
 Age                       66.7% - 65 years and over – Good
 Homeownership             20.0% - Renting – Don’t know
 Managerial/               Significant Variances by:
 Supervisory
 Officers
 Age                       11.9% - 65 years and over – Very good
                           39.7% - 65 years and over – Good




Noosa Customer Satisfaction Survey 2021        MARKET FACTS (QLD) PTY LTD   36