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2018-04-10 S&O Agenda - Attachment 1 to Item 6 - Sand Recycling System Asset Management Plan

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10. ANNEX C: Measured Levels of Service
 Levels of service


 Performance         Level of Service     Measure             Measurement       Target
 Measure                                                      Criteria

 Reliability         SRS is               Facility is fully   Unplanned         No more than 1
                     operational          Operational         operational       unplanned
                                          without defects     failure           closures resulting
                                          or asset                              in a day of lost
                                          failures                              availability per
                                                                                year.

                                          Equipment           Equipment         No more than 1
                                          Failure             Failure Records   equipment
                                                                                failures that result
                                                                                in a full day of
                                                                                lost availability
                                                                                per year.

 Quality /           SRS is Fit for       Condition of        Condition         All assets with a
 Condition           Purpose              SRS Assets          Rating            score 1, 2 or 3.
                                                                                All assets with
                                                                                score of 4 should
                                                                                be placed on the
                                                                                Capital program
                                                                                for renewal and
                                                                                all assets with a
                                                                                score of 5 should
                                                                                be replaced
                                                                                ASAP.

 Health and Safety   SRS facility is      No of Injuries      Reported          Zero injuries
                     safe and free from                       Injuries
                     Hazards

 Legal and           Compliance of        Compliance          Audit of Legal    100% Compliant
 Statutory           SRS Facility         with Legal,         and Statutory
 Compliance          Management           Statutory           Compliance
                                          Standards and
                                          relevant codes      Noncompliance     Nil Non-
                                                              warnings per      Compliance
                                                              year              Warnings

 Appearance and      SRS Facilities are   Cleanliness         Customer          Less than 3
 Presentation        clean and                                Feedback          issues or
                     presentable                                                complaints about
                     condition                                                  cleanliness of
                                                                                building and
                                                                                supporting
                                                                                facilities per year




Asset Management Plan: Noosa Main Beach Sand Recycling System                                     Page 23
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