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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue
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Skin penetration premises 14 business days
Needles (syringes) 3 business days
Mosquito & vermin control
[Activities include land based surveys and initiating land & aerial treatments to minimise the risk of public disease –
work is seasonal and generally occurs between 1 Sept and 30 April depending on weather conditions]
Scheduled activities Maintain baiting stations (Noosa Heads, Monthly
Sunshine Beach & Peregian Beach
business centres – approx. 20 stations)
Aerial treatments (mosquito control) Varies depending on seasonal
conditions – generally monthly
between November & April each year.
Mosquito traps Varies depending on seasonal
conditions – generally field traps
checked minimum of weekly between
November & April each year.
Field treatments Varies depending on seasonal
conditions – generally monthly
between November & April each year.
Maintenance of runnels Checked and maintained minimum
annually (if work required).
Reactive activities Requests/complaints:
Issue Target days
Mosquitos 7 business days
Vermin 30 business days
Environmental health issues
[Activities include assessment of applications for an environmental authority, inspections of ERA premises,
investigations and assessment of complaints about air, noise, and light pollution)
Cyclic inspections ERA licensed premises Annual
Scheduled activities Licence renewal Annual
Reactive activities Assessment of applications for ERA 30 business days
Requests/complaints:
Issue Target days
Noise pollution 30 business days
Air pollution 30 business days
Light nuisance 30 business days
ERA licensed premises 14 business days
General public health compliance
[Activities include investigations and response to public requests/complaints concerning general public health matters
such as asbestos and ensure compliance obligations are met with regard to camping grounds, temporary
accommodation, accommodation parks, resort swimming pools etc.]
Cyclic inspections Campground & accommodation places Annual
Scheduled activities Licence renewal - Campground & Annual
accommodation places
Reactive activities Requests/complaints:
Page 101
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