2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 1 of 1
Service Output                      STORMWATER DRAINAGE & FLOOD MITIGATION
                                    Provision and maintenance of a stormwater drainage network and other
                                    measures to minimise impacts to the road transport network, private
                                    property and the environment.

Service Activity                    Maintenance
                                    The activities include regular inspections and routine works to ensure
                                    drainage lines are free flowing, that the impact of contaminants being
                                    washed into the ocean/waterways is minimised, that flood mitigation
                                    measures perform to design criteria and that accurate information is
                                    available to respond to flooding events.
                     1
Responsible Area                    Department                                  Branch
                                    Infrastructure Services                     Civil Operations (Civil Works &
                                                                                Maintenance)
                                                                                Asset Management (Flood
                                                                                alert/gauges)

Cost Centres                        Drainage                                    2005
                                    Asset Management & Service                  2105 (Flood Alert Stations / Height
                                    Programming                                 Gauges only)
                                    Department Management – Director            1900
                                    Infrastructure Services
                                    Management Civil Operations                 2000
                                    Works Operations Coordination               2021
                                    Works Operations                            2704
                 2
Key Statistics                      # Stormwater Drainage assets                22,830 items
                                    Length of stormwater drainage network       281 km
                                    # Stormwater Quality Improvement            18 (major)
                                    Devices’s (SQID’s - include gross           44 (minor installations)
                                    pollutant traps, pit baskets, trash racks
                                    etc.)
                                    # Stormwater bio-retention basins           46
                                    # Flood Alert Towers/structures             22
                                    # Flood Alert Stations (tower in            23
                                      Pomona has 2 stations on
                                      structure)
                                    Flood Alert - Repeater hardware - Mt        1
                                    Wolvi
                                    Food Alert - Telemetry receiver             1
                                    hardware
                                    Flood Maximum Height Gauges                 46

Legislative responsibility to       None.
provide this service
                                ACTIVITY                                               SERVICE LEVEL TARGET
Stormwater system maintenance & operations
[Includes inspections and routine maintenance/repairs of culverts, pipes, inlet pits & outlets, subsoil drains, open
channels, retardation basins, retention basins and gross pollutant traps to ensure the stormwater drainage network is
operating effectively]
                   3
Cyclic Inspections                 Culvert/pipes inlets & outlets               Six monthly

                                  Major GPTs at Sunshine Beach, Noosa           4 times per year (quarterly)
                                  Junction, Hastings St, Cooyar St.

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