2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

                                   Minor GPTs                                   3 times per year (tri-annual)

                                                                                Note: Audit done on bio-retention
                                                                                basins and data validated. Program
                                                                                being developed to bring these assets
                                                                                to standard and then operating costs
                                                                                will need to be funded in budget for
                                                                                routine maintenance work. Currently
                                                                                not done – service gap.
                                   Park Road slip area (beginning of
                                   Boardwalk to First Point):

                                   •   Subsoil drainpipe camera check           Annually
                                   •   Dipping points checked/cleaned           Quarterly
                                   •   During intense rainfall                  Weekly

Scheduled Work                     As identified from inspections (defects & proactive interventions) to maintain free
                                   flow of stormwater with specific requirements as follows:

                                   GPTs (major)                                 4 times per year (quarterly)

                                                                                Note: Audit done on bio-retention
                                                                                basin and data validated. Program
                                                                                being developed to bring these assets
                                                                                to standard and then operating costs
                                                                                funded in budget for routine
                                                                                maintenance work. Currently not done
                                                                                – service gap.

                                   GPTs(minor)                                  3 times per year (tri-annual)

                                   De-silting of stormwater lines               As required approx. 4 yearly
                4
Reactive work                      All requests                                 20 business days (target days for
                                                                                completion)

                                   Stormwater “as constructed” search           2 business days

Flood alert & mitigation maintenance and operations
[Works to maintain, repair and operate the flood alert system and flood mitigation infrastructure]
Cyclic inspections                Flood alert towers/structures                 Annual

                                   Flood alert stations (telemetry)             Annual (with BOM technician)

                                   Flood maximum height gauges (static          Annual
                                   measuring tool in event of telemetry
                                   failure)
                                                   5
                                   Daintree Estate flood mitigation &
                                   drainage inspections check:
                                   • Concrete and earth levee (qualified        Annual (September)
                                       professional)
                                   • Level of debris/blockages along            Annual pre-wet season + as required
                                       levee wall
                                   • culverts and ensure clear of debris        Annual pre-wet season + as required
                                       blockage

Scheduled work                     As identified from inspections (defects & proactive interventions) with specific
                                   requirements as follows:

                                   Purchase 6 bottles of nitrogen gas (used     Annual
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