2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 1 of 3

Service Output                       TRAFFIC & TRANSPORT
                                     Provision of an efficient and safe transport network as well as provide
                                     facilities and programs supporting public transport.

Service Activity                     Traffic Management & Operations
                                     The activities include analysis of issues, investigations and
                                     implementation of measures to improve road safety and manage traffic
                                     as well as programs aimed at reducing traffic and parking congestion.
                   1
Responsible Area                     Department                            Branch

                                     Infrastructure Services               Infrastructure Planning, Design & Delivery

Cost Centres                         Transport Infrastructure Planning     2100
                                     Traffic & Transport Operations        2101
                                     Sustainable Transport Levy            2104
                                     Department Management –               1900
                                     Director Infrastructure Services      2000

Key Statistics                       Traffic Lights (Council owned)        2 installations
                                                                    2
                                     Traffic counters (permanent)          11 permanent induction loop counters
                                                                           5 permanent piezo strip counters

                                     Cycle counters                        4 permanent

                                     Free Holiday Bus                      66,242 trips (FY 2016/17)

                                     # Participants Walk-and-Ride          2 (program still developing)
                                     (Schools)

Legislative responsibility to        Under the Land Act 1994 local government is trustee of road reserve and has
provide the service                  responsibility to manage use of reserves.

                                     Heavy Vehicle National Law 2012
                                ACTIVITY                                           SERVICE LEVEL TARGET
Maintenance
[Activities include cyclic inspections and routine maintenance of traffic management infrastructure such as traffic
lights]

Note: maintenance of other traffic management infrastructure such as signs & traffic control devices is undertaken
as part of routine road maintenance activities.
Cyclic work                         Traffic light installations inspected Quarterly
                                    (contract)
Scheduled work                      Work as identified from quarterly inspections

Reactive work [customer              Traffic lights maintenance/timing     30 business days
requests]                            issues (contract)

Operations
[Activities include road safety investigations, audits and minor improvements such as speed limit adjustments, traffic
noise complaints, visibility & sight line issues, requests for new signs and lines and other measures to ensure that
the road network is safe and traffic movements are effectively controlled and processing applications for heavy
vehicles to use local roads]
Cyclic activities                       Noosa Speed Management &             Quarterly (if required)
                                        Traffic Advisory Committee
                                        Meetings

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