2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 2 of 3
Service Output                       TRAFFIC & TRANSPORT MANAGEMENT
                                     Provision of an efficient and safe transport network as well as provide
                                     facilities and programs supporting public transport.

Service Activity                     Public Transport Infrastructure & Programs
                                     The activities include the provision and maintenance of bus shelters and
                                     transit facilities together with programs and initiatives to relieve
                                     congestion.
                    1
Responsible Area                     Department                                Branch
                                     Infrastructure Services                   Infrastructure Planning, Design &
                                                                               Delivery
                                                                               Civil Operations (Civil Works)

                                     Corporate Services                        Property Branch (Bus station lease only)

Cost Centres                         Transport Infrastructure Planning         2100
                                     Sealed Roads                              2001 (all bus shelters/bus stops)
                                     Commercial Properties                     1510 (Noosa Junction Bus Station)
                                     Transport Levy                            2104 (Programs)
                                     Department Management – Director          1900
                                     Infrastructure Services
                                     Management Civil Operations               2000
                                     Works Operations Coordination             2021
                                     Works Operations                          2704

Key Statistics                       Bus Stations (major facilities)           1
                                     Bus Shelters                              222
                                     Bus stops (no shelter)                    68
                                     Flexilink cab (Tewantin/Boreen Pt)        3,061 trips (FY 2016/17)
                                     Council Cabs                              848 trips (FY 2016/17)

Legislative responsibility to        None – however, State funding deeds for public transport infrastructure tie
                                                                                                                  2
provide this service                 responsibilities to the Local Government Act as trustee of the road reserve.

                                     Disability Discrimination Act 1992 (Disability Standards for Accessible Public
                                     Transport 2002)

                                 ACTIVITY                                             SERVICE LEVEL TARGET
Explanatory note:

The State is responsible for the provision of public transport through the issue of contracts to providers in the south
east Queensland integrated mass transit area which includes the Noosa Shire local government area – refer
Transport Operations Act 1994.

While local government funds the cost of provision of public transport infrastructure (bus shelters/bus stops), the
State has been providing funding to assist local government to reach disability access compliance. All requests for
new shelters and stops go via Translink in the first instance.

Maintenance
[Regular inspections and work to maintain public transport assets including shelters, bench seats etc.]

Note: Provision and maintenance of bus stop signage and timetables is responsibility of Translink.
Cyclic inspections                 Bus shelters/taxi ranks (hinterland)   Annual
                                   Bus shelters/taxi ranks (coastal)      Every 4 months
                                   Bus stops                              Annual

Scheduled work                       As identified from inspections (defects & proactive interventions) to maintain
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