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2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue
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administration and related waste management activities.
KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Annual charge 2017/18 for a 240L domestic waste and $265 $280.00 (Gympie – excluding
recycling bin (compared to equivalent Cat 3 Local Rainbow Beach township)
Government)
PERFORMANCE MEASURES
Service Indicator Performance Measure Methodology
Waste Management Satisfaction Noosa community satisfaction Community satisfaction mean
(Collections) mean rating score compared performance rating from the LGAQ
to the State mean rating score 2017 Community Satisfaction
(out of optimum rating of 5). Tracking Survey for Provincial areas
for:
NSC mean State mean
rating (2017 rating (2017) Theme: Basic Services &
3.94 3.90 Infrastructure
Function: Waste Management
Page 144
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