2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 3 of 3
Service Output                       WASTE & RESOURCE MANAGEMENT
                                     Collection, disposal and resource recovery of solid and liquid wastes.

Service Activity                     Waste Resource Recovery & Education
                                     Includes activities such as the operation of shopfront and back of house
                                     materials recovery and re-use activities and provision of information and
                                     education programs to the community.

Responsible Area                     Department                                    Branch
                                     Community Services                            Waste & Environmental Health

Cost Centres                         Waste Recyclables Disposal                    1913

Key Statistics                       Volume of waste diverted                      33,023 Tonnes
                                     (FY 2016/17)
Legislative responsibility to        Waste Reduction & Recycling Act 2011
provide this service
                                  ACTIVITY                                                SERVICE LEVEL TARGET
Resource Recovery
[Includes extraction of specific materials from the general waste stream and processing by mulching, crushing,
recycling or re-purposing in order to lessen demand on landfill space and to gain maximum benefits from products to
delay the consumption of natural resources. Activities include development, evaluation award & administration of
contracts related to resource recovery activities by various contractors]
Availability                          Activities generally occur during normal landfill/transfer station operating hours
                                      other than for shopfront operations selling re-useable/recycled goods which
                                      operates as follows:

                                      7 days per week – 8:15 am-4:00 pm (closed Christmas Day)

Scheduled Work                       Contracts - development, tender evaluation & award:

                                       -   Licence to operate shopfront            Every 10 years
                                           materials recovery (Currently
                                           Briteside – new licence under
                                           consideration for commencement
                                           mid 2018)

                                       -   Timber & Green Waste Processing         Under review. Proposing 2 years+1+1
                                           (interim contract 2017. New             commencing mid 2018
                                           Contract proposed in 2018.

                                       -   Paper/Cardboard (2017 start - 7         Every 10 years
                                           yrs + 3 x 1 yr extensions)

                                       -   Concrete crushing & screening           Proposing a term of 3yrs +1+1
                                           (interim contract 2017).
                                           New contract under development
                                           for tender in February – Contract to
                                           to commence mid-2018.
                                       -   Hazardous household waste               Every 4 years
                                           disposal ((2015 start - 2 yr. + 2 x 1
                                           yr. extensions)

                                       -   Ferrous & non- ferrous metals           Every 4 years
                                           (2015 start - 2 yr. + 2 x 1 yr.
                                           extensions)

                                       -   Lead Acid Batteries (2015 start - 2     Every 4 years
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