2018-07-06 SM - Attachment 1 to Item 5 - Level of Service Catalogue

Service Listing 2 of 3

Service Output                       DEVELOPMENT SERVICES
                                     Provision of development information, assessment & compliance
                                     services.

Service Activity                     Building & Pool Compliance
                                     The activities include provision of information, advice and assessment of
                                     applications for referral agency building work, and building & swimming
                                     pool compliance as well as maintaining records and undertaking
                                     searches to provide information relating to property specific building
                                     information.

Responsible Area                     Department                                  Branch
                                     Environment & Sustainable                   Building & Plumbing
                                     Development

Cost Centres                         Management Building & Plumbing Serv         1620
                                     Building & Pool Compliance                  1608

Key Statistics                       FY2016/17
                                     # Building Lodgements                       2,198
                                     # Applications                              201
                                     # Approvals                                 197
                                     # Refusals                                  4
                                     # Compliance Inspections                    250
                                     # Inspections (building/pools)              667
                                     # Building Searches                         1,622

Legislative responsibility to        Building Act 1975
provide this service                 Building Regulation 2006
                                     Queensland Development Code MP 1.2 (building)
                                     Queensland Development Code MP 3.4 (swimming pools)
                                     Planning Act 2016
                                     Planning Regulation 2017
                                     Development Assessment Rules - under the Planning Act 2016, section 68(1)
                                     National Construction Code (building)
                                  ACTIVITY                                            SERVICE LEVEL TARGET
Building assessment & compliance
[Activities include provision of advice, review referral agency building applications on behalf of Council including
assessment requirements for design, siting and boundary set-backs, maintaining records in relation to private
certification building applications & approvals, as well as compliance matters for building work and swimming
pools.]
Scheduled work                         Swimming Pool, Spa safety and               Ongoing (statutory)
                                       educational programme

                                     Statistical reporting – Qld Treasury        Monthly

                                     Statistical reporting – Australian Bureau   Monthly
                                     of Statistics

Reactive work                        Assessment of referral agency building      10 business days (statutory)
                                     applications – assessment & decision
                                     notice

                                     Building and Development Dispute            20 Business days (statutory)
                                     Resolution Committee (Tribunal)


                                     Assessment of outstanding building          As resources permit (ongoing)
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