2018-11-06 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                       6 NOVEMBER 2018


BRANCH ACTIVITIES                       RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                            THE NEXT QUARTER
ICT
Technology One (T1)                        T1 preview environment updated to            Enterprise     Cash        Receipting       Planning for implementation of
                                             the latest software release for testing        implementation.                               2018B version.
                                             before upgrade of production system.                                                       Providing more one on one and
                                                                                                                                          small     group   training  in
                                                                                                                                          TechnologyOne.
T1 CI Anywhere (web browser based)         Planning for TechnologyOne on                Business Analytics (dashboards and          Implementation of Procure to Pay
functionality to simplify systems and        property and rating system upgrade.            drill-down) for financials.                   CIA upgrade.
make them accessible on mobile                                                            HR system roadmap development.              Implementation of single touch
devices                                                                                                                                   payroll to meet ATO requirements.
GIS Mapping                                Provided     a    mobile    mapping          Updating the GIS strategy to plan for       Ongoing updating of datasets.
                                             capability for cemeteries to capture           the future of GIS systems.                  Planning for implementation        of
                                             data.                                                                                        version 9.5 of T1 GIS.
ICT Security                               Stage 2 of the implementation of an          Content       Security       (security      Continuous improvement of ICT
                                             information security framework -               consultant) to finalise report with           security to meet emerging threats.
                                             managers      and    key      users            information assets and risks.               Implementation of new security
                                             interviewed.                                                                                 controls to address risks identified
                                                                                                                                          by Information Security Framework.
ICT Strategy and roadmap                   Monthly steering group meetings              Continuing positive partnership with        Progressing implementation.
                                             held with T1.                                  TechnologyOne       to     progress         Adoption of the project evaluation
                                           Bi-monthly Council ICT Steering                projects.                                     framework.
                                             Group meetings.                              Work on a project evaluation
                                           Provided draft Web Strategy aligned            framework to help ensure ICT
                                             to Digital Strategy.                           projects are scoped accurately and
                                                                                            successful.
Business as Usual activities               Improved staff Internet connectivity         Rollout of PC replacements across           Replacement      of old     network
                                             at the North Shore Holiday Park with           the organisation.                             equipment.
                                             new mast and antenna.                        Transitioning libraries to purecloud        Alkira voice navigation    pilot   on
                                           Improved mobile reception at the               call centre solution.                         Council website.
                                             RSPCA.                                       Implementation of        a Disaster
                                           Microsoft funded project finalised to          Dashboard website with emergency
                                                                                            information.
                                             improve information backups to
                                                                                          Improving corporate website menus.
                                             hosted infrastructure environments.
                                                                                          Improving online forms.


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