2018-08-07 Services and Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                         7 AUGUST 2018


BRANCH ACTIVITIES                    RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                        THE NEXT QUARTER
Intranet Project                        Content Maintenance Schedule                 Testing the new homepage                Promote revamped Intranet as an
                                          active and Web Authors ‘clean up’ of         Finalising technical aspects with         improved internal communications
                                          site has progressed.                           LGAQ.                                     tool.
                                        Established new platform from                Mobile responsiveness of the
                                          LGAQ and – 2019.                               intranet.
                                        New name for the intranet                    Finalising content and imagery for
                                          established through very positive              homepage.
                                          internal consultation process.
Waste Reduction & Recycling Plan –      Regular social media                         Effective, weekly, social media         Continued promotion of recycling
Roll-out of new garden waste bins         communications promoting recycling             promoting Kerbside Collection.            initiatives by the waste team.
                                          to reduce bin contamination.                 Continued promotion of recycling
                                        Illegal dumping social media & video           initiatives by the waste team.
                                          campaign progress with images
                                          obtained.
                                        Communications Plan &
                                          implementation of Kerbside
                                          Collection underway.
                                        Effective communications for
                                          ‘Chinese sword’ cuts to recycling &
                                          increased costs to ratepayers.
                                        Effective launch – media & social of
                                          “Reviva” new Tip Shop.
                                        Plastic bag ban – effective media &
                                          social media.
                                        Effective promo of recycling/plastic
                                          waste movies, sold out at all venues.
Messages on Hold project                Documented MOH process and                   Continue to produce professionally      Continue to produce professionally
                                          procedures.                                    finished monthly MOH.                     finished monthly MOH.
Social Media                            Reviewed corporate social media              Emerging social media issues and        Continued implementation of
                                          account.                                       management – finalise guidelines.         Planning Scheme consultation
                                        Developed a list of ideas for effective      Implement content plans for,              content plan.
                                          mitigation of ‘trolls’.                        Kerbside Collection, Environment
                                        Commenced development of social                Strategy and Noosa River Plan
                                          media guidelines.                              projects.
                                        Prepared and executed content
                                          plans for Climate Change Adaptation
                                          Plan, Come & Try Adventure, Park
                                          Road Boardwalk consultation.

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