2019-06-11 S&O Committee Agenda - Item 19 - Attachment 1 - Community Satisfaction Survey Noosa Shire Council 2019

                               THEME (5)         Qualities of Council

                             Function/Responsibility             Examples/Clarification
                             Elected Council (as a whole)        Provides leadership & direction for the community, even-
                                                                 handed, responsive, open & honest
                             Councillor(s) you deal with         Reliable, dedicated, knowledgeable, helpful, readily accessible
                             Managerial & Supervisory            Skilled & capable leaders and managers in control of their
                             Officers                            responsibilities and their staff
                             Outdoor Workers                     Competent, effective, efficient, get things done
                             Indoor Staff                        Accessible, courteous, helpful, believe in achieving solutions,
                                                                 effective, efficient, knowledgeable




                                 OVERALL                   COUNCIL      Delivering a level of services and displaying a quality of
                                 PERFORMANCE                            performance in fulfilling all responsibilities, regarded as
                                                                        ‘value for money’ for the rates and charges you pay




                     Noosa Customer Satisfaction Survey 2019
                     MARKET FACTS (QLD) PTY LTD                             8



Document Set ID: 20874398
Version: 1, Version Date: 31/05/2019