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2021-11-09 Services & Organisation Committee Meeting Agenda
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SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 9 NOVEMBER 2021
Page 60 of 64
SERVICES & ORGANISATION COMMITTEE MEETING AGENDA 9 NOVEMBER 2021
OUR CUSTOMERS
Measure Measure
Number of requests received x month % of requests completed within target date x month
Purpose Purpose
Level of customer demand & whether service levels appropriate Indicator of whether service levels are satisfactory
2500 100% ~=———H
2250 - ee = |
2000 - 5 6 80% -- -
1750 + = cd eat er | Ve MMO RR CRE eRe eee wenign. gee castteeoees
1500 - : ng 60% - ala
1250 | _ ' |
1000 40% -
750 +
500 +- | - —
Rs Ss
250
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June 0% + —I
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
@ All others @ Local Laws uw Parks
& Waste Management @ Works Operations @ Environmental Health id 2021/22 Spee fe: “ees SRE |
Comment Comment
Categories show the 'Work Grcups' that on average receive the highest number of
requests each month.
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