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2015-12-08 I&S Committee - Item 7 - Attach 1 - THE J BUSINESS PLAN
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Plans and drawings
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Log in to see the plans as drawnStrategic goal Objective
Better understand 7. Improve customer experience
customer wants
and needs
Build 8. Implement system improvements to enable success, as specified in
organisational the action plan
capacity
Action Plan
A year-by-year action plan, summarised below, outlines how Council will achieve these
objectives.
The transition to a stand-alone venue from the pre-de-amalgamation structure means that
some foundation work is needed to position The J to maximise its potential. In 2015-16 this
plan focuses on building capacity within Council and The J’s team to grow and improve The
J over the next few years.
Implementation of this plan will require increased support from management and from
other parts of Council, to supplement the capacity of The J staff team.
The plan is staged to outline priorities for each year.
•Set the scene:
2015-16 develop
capacity and
set goals
2016-17 •Act one: grow
the business
•Act two:
2017-18 consolidate
growth
•Interval:
2018-19 review service
and refocus
plan
The J Business Plan 2015-2018 2
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