2021-10-12 Planning & Environment Committee Meeting Agenda

PLANNING & ENVIRONMENT COMMITTEE MEETING AGENDA                                  12 OCTOBER 2021


•     Limiting hours and use of outdoor areas and pools
•     Limiting occupancy and avoiding overcrowding
•     Environmental matters – rubbish and recycling, air-conditioning, protection of dunes, public
      access to beaches etc.
•     Car parking and vehicle storage
•     Pet management – pets left unattended
4.5   Public information, advocacy and ongoing consultation
A dedicated Council webpage on the proposed local law will be developed with information
including an approvals register, complaints procedure, complaints hotline number, application
forms, factsheets and the good management guide.
Staff will continue to liaise with the LGAQ and REIQ around short stay letting and advocate for
training and regulation in the short stay letting industry.
A multi-interest stakeholders group will be setup following a period of implementation.
5.    Implementation – resources requirements and costs
A number of new resources and tasks will be required to implement the proposed local law. It is
estimated approximately 3600+ applications for short stay letting and 150+ applications for home
hosted accommodation will be lodged under the proposed local law.
A 3-month preparation phase following Council’s adoption of the proposed local law, and prior to
its commencement, is required to ensure the necessary new internal team resources, external call
centre and security resources, systems and processes are in place.
A start date of 1 February is proposed following the peak tourist period. This will allow for a
smoother transition for both the short stay let industry and home hosts, allowing for the necessary
applications to be made under the proposed local law and adjustments to the new requirements. 3
months is necessary to achieve the greatest success for the local law’s implementation and change
management processes to take place.
5.1   Internal resource requirements
The first 3 years will require the greatest resource requirements to manage the one-off applications
and change management process. Resource requirements are expected to decrease after this
initial 3 year period for the ongoing implementation and administration of the local law.
The initiation and implementation phase will require new internal Council systems, processes and
webpage setup and staff training. External communications, media and promotion of the
commencement of the proposed local law will also be required.
A dedicated Council short stay local laws team will need to be trained and established to administer
the proposed local law. Staff resource requirements are:
•     one (1) full time administration officer;
•     one (1) full time local laws assessment and compliance officer;
•     two (2) temporary (for 3 years) full time local laws assessment and compliance officers;
Both full time positions are already funded in the 2021/22 budget, with additional resource funding
only required for the two (2) temporary positions.
It is also recognised that the timing of peak workloads for processing initial applications during the
first three years of implementation may vary depending on time taken for property owners to submit
applications. Consequently, to ensure timely processing of applications Council will require a
degree of flexibility in engaging the two temporary positions over the identified three year period
(i.e. more resource in first year and less in year three).


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