2018-05-08 Services & Organisation Committee Agenda

BRANCH ACTIVITIES                          RECENT ACHIEVEMENTS                          CURRENT PRIORITIES                           THE NEXT QUARTER
ICT

Technology One                                New enterprise systems contract            Go-live of 2018A software update           Improving how we create and
                                                finalised with Technology One.             Enterprise      Cash       Receipting        maintain customer data to avoid
                                                                                             implementation to improve receipting         duplications.
                                                                                             including reducing fraud risk.             Planning for implementation of
                                                                                                                                          2018B version.
Technology One CI Anywhere (web               Planning workshops held with               Procure to Pay CIA upgrade.                Commencement of Property and
browser based) functionality to simplify        Technology One on property and             Planning     for     Eplan  CIA              Rating project implementation.
systems and make them accessible on             rating system upgrade.                       implementation for new planning
mobile devices                                                                               scheme.
GIS Mapping                                   Provided     the     latest   aerial       Go-live of new 9.0 version of GIS          Ongoing updating of datasets.
                                                photography imagery to staff.                mapping with new capabilities              Planning for implementation of
                                              Held a mapping training session with         including graphs.                            version 9.5 of TechnologyOne GIS.
                                                Tourism Noosa.                             Adding the Unitywater DMATT
                                                                                             population model to the GIS.
ICT Security                                  Ongoing security training including        Implementation of improvements to          Continuous improvement of ICT
                                                phishing testing.                            a planned security framework.                security to meet emerging threats.
                                              New cyber-security induction.
                                              ICT security gap analysis completed.
ICT Strategy and roadmap                      Updated ICT Strategy.                      Continuing positive partnership with       Progressing implementation.
                                              Monthly steering group meetings              Technology    One     to   progress
                                                held with Technology One.                    projects.
                                              Bi-monthly Council ICT Steering
                                                Group meetings.
Business as Usual activities                  Draft 2018/19 operating budget             Rollout of PC replacements across          New PC EFTPOST terminals for at
                                                submission completed.                        the organisation.                            all leisure facilities.
                                              Upgraded SES offices to the NBN            New PC EFTPOST terminals for trial         Access       to      Community Care
                                                with 4G backup                               at leisure facility.                         management system to staff in the
                                              Redesigned Holiday Parks website.          Transferring 90 mobile services to           field via mobile devices.
                                              New guest Wi-Fi at the Aquatic               Optus including replacing some very
                                                Centre using NBN Internet.                   old handsets.
                                              Leisure Facilities software upgraded.
                                              Optus mobiles contract signed.




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