2021-08-10 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                      10 AUGUST 2021


BRANCH ACTIVITIES         RECENT ACHIEVEMENTS                           CURRENT PRIORITIES                           THE NEXT QUARTER
                             Special Budget Video produced                                                             Finalise production of social media
                              involving all Councillors to promote                                                       videos to promote Community
                              budget adoption.                                                                           Engagement portal and eNews.
                             Open Letter to Kin Kin operators                                                          Co-ordinate the review of the CE
                              published in all local papers.                                                             Policy and Strategy.
                             CE Team attended LGX
                              Communications Conference to liaise
                              with other Council communication
                              teams across Qld.
Website Management           Updated and revamped a page on the           Regular meetings being conducted            Continue quarterly catch up of new
                              Shorebirds migration.                         with Web Content authors across              Website Hierarchy Approval team.
                             Finalising page specifically for the          council to review first year of web         Ongoing training for staff and web
                              Noosa River Stakeholder Reference             platform operation.                          authors.
                              Group.                                       Fast Fact – 80 per cent of visitors to
                             Website now operating effectively.            the council website are new users.
                             Continuing to provide assistance and         Unique page views for three month
                              guidance on web improvements to               period was 192,090 from 80,069
                              staff.                                        users.
                                                                           Top pages were Position Vacant,
                                                                            Noosa Plan, and Landfill Resource
                                                                            Recovery.
                                                                           Total page views for July 1 2020 to
                                                                            June 30 2021 was 1,030,052. Total
                                                                            users for the period was 331,969.
Social Media                 Social media platforms continue to           Review ongoing current video editing        Target is to achieve 20,000 followers
                              grow and generate good engagement.            software to determine whether                on council Facebook before end of
                             Linkedin now has 5,905 followers.             upgrade required.                            November.
                              Another 500 followers added in this          Looking to increase scheduling of
                              quarter.                                      Council content to ensure improved
                             Facebook followers at 19,617 – 12%            reach and engagement with
                              increase for the quarter.                     audience.
                             Instagram followers at 3,523.
                             #Your Noosa social media campaign
                              continues to prove hugely successful.
                              Since launched in February ’21, over
                              1,344 images have been tagged and
                              shared with #yournoosa, specifically on
                              Instagram.

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