2021-05-11 Services & Organisation Committee Meeting Agenda

SERVICES & ORGANISATION COMMITTEE MEETING AGENDA                                                                                                  11 MAY 2021


BRANCH ACTIVITIES              RECENT ACHIEVEMENTS                            CURRENT PRIORITIES                            THE NEXT QUARTER
                                  Delegations Review Project Stage 2            Completion of Council’s insurance            Mid-year    Delegations     Review
                                   completed. This includes the issuing           Self-assessment audit.                        required to be undertaken due to
                                   of tailored delegations memos to all          Delivering Authorised Personnel               numerous legislative changes.
                                   Council staff.                                 Training refresh for relevant staff.
                                  Completed procurement activities for          Review Council’s Privacy Policy and
                                   engaging a consultant to conduct               align with Office of the Information
                                   Governance Branch Review.                      Commissioner (OIC) best practice.
                                  Development of a draft project plan to         Note - This is 80% complete but
                                   review how Council manages                     delayed due to other priorities.
                                   personal information in accordance            Preparing insurance claims quarterly
                                   with the Information Privacy Act 2009          reporting     for  Executive     Team
                                   via our systems, practices and                 information.
                                   processes across all operational              Preparing       complaints    quarterly
                                   areas.                                         reporting     for  Executive     Team
                                  Attended Technology One demo on                information.
                                   future corporate reporting and risk           Recruitment of Governance Officer
                                   management modules options.                    for parental leave cover.
                                                                                 Governance Arrangements Review –
                                                                                  Engagement of consultant.
                                                                                 Recruitment of two temporary
                                                                                  positions (Governance Project Officer
                                                                                  & Governance Systems Officer).
                                                                                 Director – In association with the
                                                                                  review of Governance arrangements,
                                                                                  co-ordinate the review of Council’s
                                                                                  model for the provision of legal
                                                                                  services       and     approach      to
                                                                                  organizational improvement.
Business as Usual activities      15 insurance claims received*                 Ongoing coordination of progress             Continue to process customer
                                   (reduction of 10 from last qtr); *Note –       reporting for Council’s Operational           operational transactions including:
                                   13 public liability claims received -          Plan and Branch Plans.                        RTIs, complaints (various types) and
                                   mainly for personal injuries and tree         Continue to network with Local and            insurance claims.
                                   related damages. 2 Council Motor               State groups for best practice and           Ongoing coordination of certain legal
                                   vehicle claims received.                       process improvements.                         matters on behalf of Council, where
                                  2 Administrative Action Complaints            Continue to process insurance claims          required.
                                   received (reduction of 7 from last qtr);       <$15,000 in compensation value.
                                  4 Right to Information (RTI)
                                   applications received (same as last
                                   qtr).


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