2020-10-12 GC Agenda - Item 9 - Attachment 1 - Aircraft Noise Ombudsman Report - Investigation

9.8       There was never any realistic prospect that residents in the general area,
          despite the chance to provide their feedback, had any significant opportunity to
          influence the proposed flight paths. This quickly became apparent to them
          during the process and was the fundamental basis of the complaints to the
          ANO.

9.9       Airservices’ evaluation of the feedback, in separate reports for the general and
          target area, was that the consultation was “successful” based on the number
          of activities and volume of response. This in itself gave rise to further
          complaints. Complaints to Airservices about the consultation process were put
          to one side and eventually responded to well after the end of the consultation
          period.




Aircraft Noise Ombudsman
Investigation into complaints about the introduction of new flight paths in the Sunshine Coast (April 2020)   Page 29