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2022-05-16 General Committee Meeting Agenda
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GENERAL COMMITTEE MEETING AGENDA 16 MAY 2022
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GENERAL COMMITTEE MEETING AGENDA 16 MAY 2022
Corporate Plan Key Operational Initiatives Outcomes Responsible Bh etel= c=) Status Q2 Q3
Focus Areas Areas/Officers
5.4 Embed Staff satisfaction survey Increased understanding of: Survey undertaken and results to share with On track Behind
corporate values employee morale and staff staff, Leadership team and Councillors via a Schedule
into the satisfaction range of workshops, small forums and email
organisational communications. Strategic responses to be
culture developed to core issues. Further small targeted
group feedback sessions being implemented to
gain more detailed feedback.
5.5 Improve online | Review and refinement of A positive customer ICT, various Working to integrate Snap Send Solve with our | On track On track
customer interface | Council on line request experience utilising on line | branches/ requests system in early 2022 to improve the
services system request systems ICT Manager efficiency of processing those requests. Pending
completion of development work by
TechnologyOne.
5.6 Continue to Continue Council focus on Services delivered in All Departments/ | 2020/21 financial statements audited and Ontrack | On track
meet or exceed all budget management and accordance with All Directors/ signed. Nearly all statutory ratios met.
statutory financial delivery of objectives in established levels within Director 2021/22 YTD performance currently in line with
ratios and key branch and risk plans budget Corporate budget. One ratio does not meet target for
operational targets Services current budget BR2.
5.7 Ensure that Continue to implement the Continue to implement the | People & Culture/| Workforce planning has been undertaken in Behind Behind
workforce planning | WFP strategy across WFP strategy across People & several branches/depts. Going forward the Schedule | Schedule
is in place across operational areas operational areas Culture Manager| focus will be on ensuring that council has the
the organisation staffing needs required to deliver business
strategies and the new Corporate Plan.
5.8 Improve and Implement the WH&S System | Ensure the provision ofa | People & Culture/| A new WH&S System Plan “Safe Plan” has Ontrack | Completed
maintain the safety | Plan safe workplace People & been developed and approved by the CEO.
and wellbeing of Culture Manager| Actions to implement the new Plan will be
employees undertaken in accordance with scheduled tasks.
Undertake an internal review | Progress against the Plan | People and Internal review undertaken In July 2021 with an | Completed | Completed
of Workplace Health and is reviewed and Culture/ 83.7% compliance result, an increase of 3.7%
Safety System Plan opportunities for People & on the results of the internal review undertaken
implementation improvement identified Culture Manager) in 2019.
5.9 Enhance Finalise the review of the Increased community Communications | Consultant conducted a further workshop with | Behind On track
opportunities for Community engagement engagement and improved | & Community selected managers and staff in March 2022 to | Schedule
the community to Strategy and Framework decision making and Engagement/ progress the Community engagement Strategy.
engage with the outcomes for the Community A further workshop with Councillors, CEO and
council and ensure community Engagement Directors is scheduled for late April.
CE best practice is Manager
embedded in
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