Original source · versioned page text
2022-05-16 General Committee Meeting Agenda
Very large file: it may take a few minutes
The original of this document is very large (18.9 MB). Opening the original or downloading it may take a few minutes. Please be patient and don't click again. The page text is quick to read. If you are on mobile data, it is best to wait until you are on Wi-Fi.
Text sections have not been matched to the original PDF pages. Use the original document to check page numbers.
GENERAL COMMITTEE MEETING AGENDA 16 MAY 2022
Page 90 of 96
GENERAL COMMITTEE MEETING AGENDA 16 MAY 2022
OUR CUSTOMERS
Measure ‘Measure
Number of requests received x month % of requests completed within target date x month
Level of customer demand & whether service levels appropriate Indicator of whether service levels are satisfactory
2500 , 100% 3
2250
2000 = : ; 80%
1750 7 s ree F = ° ¥ cree TMASSUSHA BROS DF eC ynwawease ange a ah eee _ggetesenseeny.
1500 tee he* *., \* Deas 60% | “. “.,
1250 |
1000 40% 4 rt wis
750 |
500 20% -- i : = ee | I
250 + |
0+. 7 —T 7 T™ 7 —T T —y T T ' |
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June 0% — TF - * pi ty Bs . '
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
@ All others @ Local Laws a Parks BR «2021/22. —— 2020/21 «+++ 2019/20
|__™ Waste Management _™@ Works Operations —_—_™_Environmental Health _ OT
Comment Comment
An increase in waste requests for new and/or replacement bins has attributed to the Requests being completed within target timeframes continues to remain around the 40%
overall increase in request numbers in February and March. completion rate. This result can be attributed to some of the technical issues business
units are having closing requests when completed outside of the CiA system
Page 90 of 96See the original
The page text is free to read. Viewing or downloading an original file needs an account.
Log in to see the originalLog in to download the original file
Very large file: the download may take a few minutes. If you are on mobile data, it is best to wait until you are on Wi-Fi.
Searchable page text hides email addresses. Original files are unchanged and may show email addresses.