2022-11-08 Services & Organisation Committee Agenda

SERVICES & ORGANISATION COMMITTEE MEETING REPORT                               8 NOVEMBER 2022


 Uncontrollable Expenses
 6EX04 - Depreciation & Amortization             231,689     236,922       230,623      281,487
 6EX12 - Internal Charges                        584,076     640,418       621,644      646,924
                                                 815,765     877,340       852,267      928,411

 Total Operating Result                          943,914    1,344,140    1,161,542    1,149,341


2.      CUSTOMERS
The NAC recorded 220,537 attendances for the year which was a 0.05% decrease on the previous
year’s figure of 232,074. This demonstrates that patrons are largely keen to maintain their lifestyle
and fitness regimes despite recurring operating disruptions ongoing through this past year.
A few critical factors that contributed again to this slight dip revolved around 7 days of lost
operations due to the pandemic and a full week’s closure for the replacement of the switchboard
in September 2021. Traditionally the NAC has had limited lane availability during peak times,
although this wasn’t as big an issue this year due to the Covid-19 restrictions and disruptions.
Demand for space will continue to be managed carefully as the centre returns to more typical
utilisation levels. The St Andrew’s pool continues to alleviate some pressure on space as select
activities, including some water polo sessions, shift away from the NAC.


                           NAC annual attendance comparison
 300,000



 250,000



 200,000



 150,000



 100,000



     50,000



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                 2018/19               2019/20              2020/21               2021/22




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