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Level of Service Catalogue 2019-20
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Service Listing 1 of 3
Service Output People and Culture
Coordination of human resources and workplace health and safety needs
to support service delivery.
Service Activity Human Resource Management
Management of Council’s human resource services to support the delivery
of activities related to staff management, workplace relations, recruitment
and induction, performance management, training and organisational
development, employee health and wellbeing, work experience and
traineeships, human resources systems and initiatives to support the
strategic goals of Council.
Responsible Area Department Branch
Executive Services People and Culture
Cost Centres Management People and Culture 1200
Human Resources 1201
Recruitment 1202
Workplace Relations 1203
Leadership and Development 1204
Key Statistics 2018/19 Organisational structure (Total Equivalent Full- 369.84
time Employees)
Legislative responsibility Yes
to provide this service
SERVICE LEVEL
ACTIVITY
TARGET
Human Resources Management
[Activities include development and maintenance of appropriate strategies, polices, guidelines and procedures to
support human resource service delivery]
Scheduled activities Strategies, policies, guidelines and procedures Review every 2 years
Workforce planning Annually in partnership
with managers
Organisational development programs such as: Annual review of
Mentor/Buddy program contemporary issues
Under 30’s Engagement Program and suitable programs
Domestic and Family Violence Support
Strategy and Program
MY Plan – Employee Performance and Development Annually in partnership
program with managers
Employee survey Annually
Establishment management Annual report with
monthly reviews
Reactive activities Policy development As required (in
response to emerging
issues and constant
legislative changes)
Special programs designed due to a specific emerging As required (in
issue e.g. workplace death, unplanned change or work response to emerging
disruption issues)
Human resources administration including employee Weekly
profiles, employee records and T1 data integrity
Page 110
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