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Level of Service Catalogue 2019-20

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 KEY SERVICE METRICS
 Measure                                         Metric                            Benchmark Comparison
 Notification rates per 10,000 persons           NSC                NSC 2016       State         State 3
 Noosa Shire compared to State rates for         2015                              2015          2016
 the following notifiable conditions:
  Ross River (Mosquito borne)                   20                 9              13                   3
  Campylobacter (Food borne)                    23                 21             15                   15
  Salmonellosis (Food borne)                    15                 10             10                   9

 (No of reports for the year \ population2 x
 10,000)


 PERFORMANCE MEASURE
 Service          Indicator                      Performance Measure               Methodology
 Public Health    Satisfaction                   Noosa community satisfaction      Community satisfaction mean
                                                 mean rating score compared        performance rating from the LGAQ
                                                 to the State mean rating score    Community Satisfaction Tracking
                                                 (out of optimum rating of 5).     Survey for Provincial areas for:

                                                 NSC mean          State mean      Theme: Basic Services &
                                                 rating (2019)     rating (2017)   Infrastructure
                                                                                   Function: Community Health
                                                 3.71              3.57



1 Issues are assessed and if the matter is high risk the matter is responded to at the time it is notified or next business

day. This note applies to all “target days” mentioned in this listing.
2 ABS 2016 Census – Qld State population 4,883,739
3 Source: Qld. Health notifiable conditions annual reporting




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