Level of Service Catalogue 2019-20

Service Listing 1 of 1
 Service Output                    PUBLIC LIGHTING
                                   Provision and maintenance of street and other lighting as a contribution
                                   towards the safety of motorists and pedestrians.

 Service Activity                  Maintenance & Operations
                                   Rate 1 (non-contributed assets) & Rate 2 (contributed assets) – dealing
                                   with requests for lights on existing poles and provision of glare shields
                                   as well as service and energy consumption charges. Maintenance of Rate
                                   3 (Council owned) and energy costs including decorative street lighting
                                   and navigation lights at structures within man-made canals.

 Responsible Area                  Department                                Branch

                                   Infrastructure Services                   Civil Operations (Civil Works &
                                                                             Maintenance)
                                                                             Civil Operations (Parks & Gardens)
                                                                             Buildings & Facilities (Electrician)

 Cost Centres                      Street Lighting (Rate 1 & 2) 1            1512
                                   Public Utility Management (Rate 3 +       2103
                                   Christmas Lights)
                                   Hastings Street Mtnce Levy2               2022
                                   Department Management – Director          1900
                                   Infrastructure Services
                                   Management Civil Operations               2000
                                   Works Operations Coordination             2021
                                   Works Operations                          2704

 Key Statistics                    # Public lights total                     57913
                                   # Council owned (Rate 3 only)             432 (also included in total above)
                                   # Christmas Lighting                      6 installations
                                   # Street fairy lights Hastings St         23 trees/units approx.

 Legislative responsibility to     None. Australian Standards apply including:
 provide this service               Australian Standard AS1742 Manual of Uniform Traffic Control Devices
                                      (except where varied by Qld. MUTCD)
                                    Australian Standard AS1158 Lighting for Roads and Public Spaces



                                 ACTIVITY                                           SERVICE LEVEL TARGET
 Maintenance
 [Inspection and maintenance of Council owned Rate 3 Lighting and liaison with Energy Queensland on
 maintenance and related issues for Rate 1 & 2 lighting]
 Cyclic Inspections                 Asset condition inspection conducted    AMP required
                                    2018
 Scheduled work                     Hastings Street - fairy lights lamp     Every 5 years approx.
                                    replacement (levy funded)

                                   Note:
                                   Poinciana Avenue – fairy lights (trees)
                                   are owned and maintained by the
                                   Business Association.

                                   Council provided Christmas lighting       Annual checks (replace as required)
                                   maintenance (string/lamp
                                   replacements)

                                                                                                     Page 128