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Level of Service Catalogue 2019-20
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PERFORMANCE INDICATORS
Service Indicator Performance Measure Methodology
Road network – Sealed Satisfaction Noosa community satisfaction Community satisfaction mean
Roads mean rating score compared to performance rating from the LGAQ
the State mean rating score (out Community Satisfaction Tracking
of optimum rating of 5). Survey for Provincial areas for:
NSC mean State mean Theme: Community Lifestyle Services
rating (2019) rating (2017) Function: Environment Protection &
Conservation
3.47 3.28
Theme: Basic Services & Infrastructure
Function: Road Maintenance
1 Source asset register (financial) Oct 2017
2 Subject to prioritisation and available budget.
3 Reactive maintenance requests are assessed as to warrant for work and available budget – emergencies responded
to same day.
4 Source – T1 My Budgeting
5 Source - Contract Cleaning Open Public Spaces & Amenities 1617T113
Page 138
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