Level of Service Catalogue 2019-20

Service Listing 2 of 5
 Service Output                      ROAD NETWORK
                                     Provision and maintenance of an integrated, safe and serviceable road
                                     transport network comprising roads, bridges and car parking.

 Service Activity                    Gravel Roads
                                     The activities include grading & re-sheeting of the road pavement,
                                     maintenance of associated table drains and allied road assets such as
                                     guardrails, guide markers and signage.

 Responsible Area                    Department                               Branch
                                     Infrastructure Services                  Civil Operations Branch (Civil Works
                                                                              & Maintenance)
 Cost Centres                        Gravel Roads                             2002
                                     Signs & Lines                            2003 (not used as costs captured
                                     Road Furniture                           under 2002)
                                     Vegetation                               2006 (as above)
                                     Weeds                                    2008 (as above)
                                     Traffic Operations                       2102
                                     Department Management – Director         1900
                                     Infrastructure Services
                                     Management Civil Operations              2000
                                     Works Operations Coordination            2021
                                     Works Operations                         2704

 Key statistics1                     197 km

 Legislative responsibility to       Yes
 provide this service                Local government has responsibility for road reserves and associated transport
                                     infrastructure.



                                 ACTIVITY                                            SERVICE LEVEL TARGET
 Road surface maintenance
 (Defects monitoring, pothole patching & surface grading; table drain maintenance)
 Cyclic Inspections2                 Work Zones 1-6                           Annually (condition inspection with
                                                                              defects logged)

                                                                              Six monthly – visual check with focus
                                                                              on school bus routes/major through
                                                                              roads.

 Scheduled work                      The gravel road grading program aligns with the cyclic inspection program with
                                     work done as identified from inspections (defects & proactive interventions) to
                                     maintain safe trafficable surface with additional specific works as identified
                                     below.3

                                     Gravel re-sheeting program (capital
                                     funded)
                                     Major roads and school bus routes        5 year cycle
                                     (approx. 50km) at 75-100mm

                                     Remainder of gravel road network         8 year cycle
                                     (approx.120km) 50mm re-sheet

 Reactive work (customer             20 business days to completion
 requests) 4


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