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Level of Service Catalogue 2019-20
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Service Listing 1 of 1
Service Output Cemeteries
Provision and maintenance of cemeteries for burials and ashes
internment.
Service Activity Maintenance & Operations
The activities include burials and ashes placement together with works to
maintain and operate the cemetery.
Responsible Area Department Branch
Community Services Waste & Environmental Health
Cost Centres Management Waste & Environmental 1914
Health
Environmental Health Coordination 1814
Pomona Cemetery 2306
Cooroy Cemetery 2307
Tewantin Cemetery 2308
Cemetery Admin 2309
Key Statistics Pomona Cemetery 4 ha (Reserve)
Cooroy Cemetery 5.6 ha (Reserve & freehold)
Tewantin Cemetery 4 ha (Reserve)
Legislative responsibility to None - but traditionally local government has provided this community service
provide this service as it is not attractive to the private sector due to legacy costs of maintaining
burial grounds.
State Land Act 1994 applies where land is a Reserve for Cemeteries
ACTIVITY SERVICE LEVEL TARGET
Maintenance
[Includes works to maintain assets including structures such as fencing, gates, gatehouse areas etc.]
Cyclic Inspections Visual checks done by Cemetery Officer weekly when on site for services.
WHS Inspections 3 times per year
Reactive work [customer Maintenance requests 14 business days
requests]1
Operations
[Preparations for burials and internments such as site preparation, set-up and attendance at ceremony, supply and
installation of headstones and plaques, family research enquiries and ground maintenance activities as well as
cemetery administrative work]
Availability Services available during normal business hours – special arrangements apply
for weekend services.
Cyclic Inspections Checks of work done by contractors done weekly when Cemetery Officer on
site for services.
Scheduled Work Mowing/slashing Approx. 21 mows per annum at all
sites (varies subject to growing
conditions)
Slashing of Cooroy expansion
area
annually
Page 16
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