Level of Service Catalogue 2019-20

Service Listing 2 of 3
 Service Output                  TRAFFIC & TRANSPORT MANAGEMENT
                                 Provision of an efficient and safe transport network, including facilities
                                 and programs that support active transport and public transport.

 Service Activity                Public Transport Infrastructure & Related Programs
                                 Activities include the provision and maintenance of transport facilities
                                 including bus stations/stops, taxi ranks and shelters together with
                                 programs and initiatives to provide services in non-public transport areas
                                 and special needs services for the elderly, disabled, and carers.

 Responsible Area1               Department                                Branch
                                 Infrastructure Services                   Infrastructure Planning, Design &
                                                                           Delivery
                                                                           Civil Operations (Civil Works)

                                 Corporate Services                        Property Branch (Bus station lease only)

 Cost Centres                    Transport Infrastructure Planning         2100
                                 Sealed Roads                              2001 (all bus shelters/bus stops)
                                 Commercial Properties                     1510 (Noosa Junction Transit Centre)
                                 Transport Levy                            2104 (Programs)
                                 Department Management – Director          1900
                                 Infrastructure Services
                                 Management Civil Operations               2000
                                 Works Operations Coordination             2021
                                 Works Operations                          2704

 Key Statistics                  Bus Stations (Major Facilities)           1 (Noosa Junction Transit Centre)
                                 Bus Stations (Intermediate Facilities)    1 (Noosa Pde / Noosa Dr Facility)
                                 Bus Stop (Minor with Shelters)            126
                                 Bus Stop (Minor without Shelters)         72
                                 Total PT Bus Stations & Stops             200
                                 School Bus Stops with Shelters            66
                                 Taxi Ranks                                4 (2 ranks have Shelters)
                                 Flexilink Cab (Tewantin / Boreen Pt)      3,074 trips (FY 2017/18)
                                 Council Cabs                              1,115 trips (FY 2017/18)

 Legislative responsibility to   Bus services legislated by the State Government and administered by Translink
 provide this service            to set bus routes, determine stop locations and define bus service frequency.

                                 State funding deeds for public transport infrastructure tie responsibilities to the
                                 Local Government Act with Council as trustee of the road reserve and
                                 responsible for bus stop facilities.2

                                 The Federal Disability Discrimination Act (DDA) 1992 and the Disability
                                 Standards for Accessible Public Transport 2002 requires 90% of Public
                                 Transport Bus Stops to be DDA compliant by 31 December 2017 and 100%
                                 compliant by 31 December 2022. Importantly this requirement does not apply to
                                 School Bus Stops. As at February 2019 Noosa Council had 168 compliant PT
                                 bus stations / stops (84%) and is on track to deliver the remaining upgrades to
                                 32 stops by 31 December 2022.

                                 The State Government Passenger Transport Accessible Infrastructure Program
                                 (PTAIP) administered by Translink enables Council’s to apply for 50/50 funding
                                 towards the cost of upgrading existing facilities to meet disable access
                                 requirements.


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