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Level of Service Catalogue 2019-20
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Service Listing 2 of 3
Service Output WASTE & RESOURCE MANAGEMENT
Collection, disposal and resource recovery of solid and liquid wastes.
Service Activity Waste Disposal
Activities include managing wastes transfer facilities and waste disposal
to landfill, environmental monitoring & compliance, management of site
including material stockpiles, and methane gas flaring; as well as contract
development, evaluation, award and management/administration.
Responsible Area Department Branch
Community Services Waste & Environmental Health
Environment & Sustainable Environmental Services
Development (environmental monitoring &
compliance aspects – funded from
Waste budget)
Cost Centres Cooroy Waste Facility 1904
North Shore Waste Facility 1905
Pomona Waste Facility 1907
Noosaville Landfill 1908
Noosaville Landfill Rehabilitation 1910
Key Statistics Tonnes of waste disposed to landfill 43,242
p.a. (FY 2017/18)
Legislative responsibility to Waste Reduction & Recycling Act 2011
provide this service
ACTIVITY SERVICE LEVEL TARGET
Waste contract management & administration
[Development, evaluation & award of the major waste collection contract which includes landfill operations]
Scheduled activities New waste management contract Every 10 years
(Contract 7 years + 2 year + 1 year
options)
Contract management meetings Weekly
Contract payments (checking & Monthly
authorisation)
Environmental monitoring & compliance
[Includes maintaining Environmental Authority & Licence conditions, taking actions and monitoring compliance]
Cyclic inspections Audit of licence conditions & Site Monthly
Environmental Management Plan
Scheduled activities Environmental performance reporting Annual
(EHP)
Monitoring high efficiency sediment Daily
basin (SCADA)
Groundwater, surface water & gas Quarterly
monitoring, testing & reporting
(contract)
Aerial photography – airspace Six Monthly
consumption
Reactive activities Enquiries/complaints 5 business days
Disaster clean up / disposal As required – determined by nature of
event (LDMG requirements).
Page 173
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