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Level of Service Catalogue 2019-20

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Service Listing 1 of 2

 Service Output                   COMMUNITY DEVELOPMENT
                                  Supporting community development through social, sport & recreation,
                                  heritage and cultural initiatives.

 Service Activity                 Community Development – Planning & Support
                                  The activities include provision of support for community organisations
                                  ((excluding sport and recreation, arts and cultural) by providing a broad
                                  range of services including policy and planning, financial grants (internal and
                                  external to Council), advice, land tenure processes, professional and
                                  organisational development and networking opportunities.

 Responsible Area                 Department                                            Branch
                                  Community Services                                    Community Development

 Cost Centres                     Community Development Projects                        2506
                                  Community Grants                                      2599
                                  Community, Culture & Sport                            2600

 Key Statistics                   Community organisations (Noosa Shire based) 1         300 organisations (estimated)
                                  Volunteer hours (per annum)2                          23,285 hours
                                  Community contacts (average per month)                Approx. 50 (highly variable
                                                                                        during grant rounds)
 Legislative responsibility to    None
 provide this service



                           ACTIVITY                                                     SERVICE LEVEL TARGET
 Community development & support
 [Includes implementation of the recommended actions within the Social Strategy Implementation Plan, and providing
 opportunities for up-skilling of community volunteers and members of not-for-profit organisations

 Scheduled activities             Review of Social Strategy Implementation Plan         Every 3 to 5 years
                                  (adopted 17 Dec 2015).

                                  Action Social Strategy Implementation Plan            Ongoing – priorities
                                                                                        determined annually.
                                  Note: Plan includes ongoing activities as well as
                                  special projects that relate to a range of services
                                  including social, sport & recreation, culture etc.

                                  Reporting on Social Plan Implementation               Annual - Updates also
                                                                                        included in departmental
                                                                                        quarterly report.

                                  Volunteer Master Class (up-skilling volunteers)       Twice yearly

                                  Heart Week – First Aid (nominated members of          Annual
                                  not-for-profit community organisations)

                                  Supporting strategic planning for community           Annual and as required
                                  organisations (EOI process to participate)

                                  Community Connections e-Newsletter                    Monthly

                                  Building Active Communities Program (in               Quarterly program
                                  partnership with the State Government)

                                                                                                       Page 19
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