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Level of Service Catalogue 2019-20
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Service Listing 3 of 4
Service Output CULTURAL DEVELOPMENT
Supporting cultural development and heritage protection through
provision of facilities and programs.
Service Activity The J Entertainment & Community Venue
The activities include provision of the facility as well as programs and
activities for a range of cultural and general community activities.
Responsible Area Department Branch
Community Services Community Development
Community Facilities
Corporate Services
*Refer to Asset Responsibility Matrix for specific areas of responsibility
Cost Centres Management Community Facilities 2500
The J 2607
Key Statistics FY2017/18
Total attendance 85,089
Education/schools performances 12
Community groups 22
Special events 6
Comedy performances 5
Live music/bands 20
Theatre 6
Film 10
Legislative responsibility to None.
provide this service
ACTIVITY SERVICE LEVEL TARGET
Operations
The J is a multi-purpose entertainment & community venue. It features a versatile auditorium which can be
configured with retractable seating for up to 402 people, including 338 people in the theatre and an additional 64
seats in the upper mezzanine level, table seating for 250, or an open plan hall with 500 people standing room. The
centre also contains a lounge and recreational areas, meeting and workshop spaces and catering facilities – all of
which are available for hire.
Activities include sourcing a variety of entertainment and cultural events as well as management of venue
hire/bookings by external parties and community groups, events ticketing, event set-up and set-down, and general
operations such as administration, sub-lease management (University of Sunshine Coast and Community Radio),
together with routine building and equipment maintenance and repairs.
Availability Venue hire availability (on demand) Generally from 6 am to midnight
Opening hours Reception/administration hours 8.30am – 5pm
Monday to Friday
Box office (ticket collection) 9am to 4.30pm Monday to Friday
Plus 1 hour prior to a ticketed event
Cyclic inspections Facility inspection Daily (checklist)
WHS inspections 3 per annum
Scheduled activities Ticketing (on line) 24/7 year round
Page 31
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