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Level of Service Catalogue 2019-20

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 PERFORMANCE MEASURE
 Service             Indicator                 Performance Measure              Methodology
 Disaster Management Disaster                  TBA - Qld Disaster Resilience    Score from Qld Strategy for Disaster
                     Resilience                Indicators are currently under   Resilience to measure progress in
                                               development by the State.        developing increased levels of
                                                                                disaster resilience.

 Disaster Management       Satisfaction        Noosa community satisfaction     Community satisfaction mean
                                               mean rating score compared       performance rating from the LGAQ
                                               to the State mean rating score   Community Satisfaction Tracking
                                               (out of optimum rating of 5).    Survey for Provincial areas for:

                                               NSC mean        State mean       Theme: Managing the Shire
                                               rating (2019)   rating (2017)    Function: Disaster Management
                                                    3.97       Function not
                                                               included in
                                                               State tracking



1 Service metrics are under development at State level – may not be available until late 2018.




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