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Level of Service Catalogue 2019-20

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Service Listing 1 of 1

 Service Output                     ECONOMIC DEVELOPMENT
                                    Strategic direction, Programs and initiatives to build capacity and provide
                                    support to assist with the growth and diversification of the local
                                    economy.

 Service Activity                   Economic Development
                                    The activities include provision of advice and information, building
                                    relationships, business support and development and implementation of
                                    actions from the Local Economic Plan with specific attention to the
                                    sectors of, education, health & wellness, rural enterprise, creative and
                                    environmental industries, tourism, and professional services.
                                    Operation of the Peregian Digital Hub as part of a wider digital and technology
                                    sector growth agenda

 Responsible Area                   Department                                    Branch
                                    Environment & Sustainable Development         Economic Development

 Cost Centres                       Economic Development & Industry Asst.         1610
                                    Peregian Digital Hub                          1611
                                    Tourism (Tourism & Economic                   1613
                                    Development levy)
                                    Noosa Junction Levy                           1614
 Key Statistics                     #Key stakeholders supported (e.g.             12
                                    Tourism Noosa & business associations
                                    and allied groups)

                                    Number of contacts/concierge enquiries        20 per month (average)

                                    #Business Events supported                    4 per annum
                                    #Attendees at business events                 300 annual average

                                    Peregian Digital Hub KPIs include:
                                    Operational Budget                            Meet annual budget
                                    Various economic growth and investment
                                    KPIs                                          Meet targets as set annually
 Legislative responsibility to      None.
 provide this service


                                  ACTIVITY                                            SERVICE LEVEL TARGET
 Strategy & service delivery
 [Includes implementation of the Local Economic Action Plan, curating and managing the use of the Peregian Beach
 Digital Hub, providing a concierge service for business enquiries to Council, business support and development,
 developing and maintaining stakeholder relations and participation in key regional land use planning activities and
 economic futures scenarios]
 Scheduled activities                Implementation of Local Economic Action Ongoing
                                     Plan (funded through Tourism &
                                     Economic Levy)

                                    Note: Plan includes ongoing activities as
                                    well as special projects.

                                    Peregian Digital Hub will attract , support   Ongoing
                                    and develop talent including:
                                    Co-work in a world-class environment,
                                    Providing entrepreneurial support,
                                    Facilitating Connections and delivering
                                    skills of the future
                                                                                                        Page 52
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