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Level of Service Catalogue 2019-20
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Service Listing 1 of 1
Service Output LIBRARIES
Provision of access to information, recreational reading and learning for life
through branch, online and mobile libraries, collections and resources, and
learning programs.
Service Activity Library Operations
The activities include the provision and management of the physical and digital
library collections, provision of lending, information and research services,
preservation of local heritage materials, access to information technology
resources, as well as provision of programs and events that support literacy and
lifelong learning.
Responsible Area Department Branch
Community Services Libraries & Galleries
Cost Centres Management (Libraries & Galleries) 2514 (Partial)
Library Management 2512
Noosaville Library 2501
Cooroy Library 2502
Mobile Library 2503
Library Collections 2705
Library Programs & Services 2706
Key Statistics1 Library Membership 37,224 registered members
Annual Visits
Note : Noosaville closed March to June for 2017/18 2016/17
refurbishment – figures reflect 8 months* Noosaville: 130,763* 216,589
Cooroy: 113,363 117,469
Mobile: 36,407 38,780
Total: 280,533 372,837
Annual Loans – items* 552,185 572,444
Collection Size – physical and electronic 100,002 94,007
Programs - programs run 584 745
Programs – attendees 3 14,663 13,258
Legislative responsibility Libraries Act 1988
to provide the service Local Government Act 2009
ACTIVITY SERVICE LEVEL TARGET
Lending Services (static & mobile)
[The activities include lending library materials, inter-library loans, renewals, reservations, returns, transfer between
branches & management of items for loan]
Availability Noosaville Library Monday to Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday 10:00 am – 2:00 pm
(Closed public holidays)
Cooroy Library Monday to Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 1:00 pm
(Closed public holidays)
**Mobile Library roster (subject to change due to weather or other factors) :
Page 89
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