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Level of Service Catalogue 2019-20
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Service Listing 1 of 1
Service Output LIFEGUARDS
Provision of beach patrols and lifesaving support services to ensure the
local community and visitors can safely enjoy our beaches.
Service Activity Operations
Includes contract management, fixed site patrols, roving patrols and
support services such as communications and jet-ski patrols.
Responsible Area Department Branch
Corporate Services Property
Infrastructure Services Buildings & Facilities
Cost Centres Lifeguards 2604
Key Statistics1 FY 2017/18
Total beach attendances 4,015,427
Total rescues 292
Number of drowning’s 1
First Aid Treatments 6,752
Preventative actions 123,690
Legislative responsibility to No – service was traditionally provided by volunteers but that model could no
provide this service longer meet requirements for a 7 day week service.
ACTIVITY SERVICE LEVEL TARGET
Maintenance
[Provision and maintenance of life saving towers and utility services]
Cyclic inspections Lifesaving Towers - WHS Hazard 3 per year as follows:
Inspections include structure Feb & May by SLSQ
condition visual checks representative
November by NSC WHS Advisor
and contract manager
Scheduled works As identified from inspections (defects & proactive interventions) to maintain
asset serviceability. Asset maintenance is Council responsibility.
Operations
[Provision of patrols and lifesaving services, contract management & administration]
Scheduled services (varies depending on level of utilisation of the beach area) as detailed below. 2
Location Type Total Contract Volunteer Patrol Patrol times
Patrol Patrol Days May-Sept Sept-May3
Days Days
Peregian Beach All year 365 290 75 7 days/week Weekdays
Public Hols &
Weekends Sept- 7:30am-4:30 pm 7:30 am-5:00 pm
May
7:00 am-6:00 pm Qld.
Xmas School Hols (6
weeks)
Peregian Beach Nth Seasonal 121 121 N/A N/A Weekends, public &
school holidays
8:00 am-5:00 pm
Page 95
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