Development Application part 2 OF 2 All of CD, Information in notes - MCU12/0216

CSR Building Products Limited                                                                                           Page 14
West Ridge Quarry
Site Based Management Plan


      determining whether normal day-to-day activities were being conducted at the time of the complaint;
      identifying whether equipment or activities on-site were the cause of the complaint (or whether other activities in the
      locality were the potential cause of the complaint); and
      determining what actions are to be carried out to resolve complaints and/or minimise the likelihood of further
      complaints.

The incident/complaint form shall be checked by the delegate two weeks after receipt of the complaint to ensure
appropriate corrective action has been taken and that the issue has been resolved.

If monitoring is undertaken to investigate a complaint, the Site Manager or the consultant commissioned to undertake the
study/survey shall provide an objective summary of the results of the study/survey to the complainant.

After becoming aware of any incident or complaint which results in the release of contaminants not in accordance with the
conditions of any relevant development or environmental approval, the delegate shall notify the relevant administering
authority as soon as practicable. An example of a standard form for such notification is attached (Appendix B – Initial
Notification Form). Within 14 days of the incident/emergency, the delegate must in addition to the information provided in
the initial notification form, provide further information as shown in the attached form (Appendix C – Further Notification
Form).

If requested by the administering authority, a summary of the results of any relevant action or environmental monitoring
(not previously supplied) in relation to the incident/emergency shall be supplied.


2.5          Monitoring Requirements
The controls nominated in this SBMP will require regular surveillance and review to ensure that performance aligns with
design criteria and reflects the dynamic nature and changing needs of the operation.

Monitoring will consist primarily of visual inspection of the management system, particularly erosion control strategies prior
to, and during heavy rainfall events. Other key aspects of the quarry operations that have potential to impact on the
environment shall also be regularly monitored and measured. These shall include:
      recording of information to track performance;
      inspecting and monitoring of operational controls; and
      assessing the level of conformance with objectives and targets.

Table 8 – Monitoring Schedule provides a summary of environmental indicators to be measured and the frequency of
this monitoring.




December 2012 / file ref. 1271_610_001                                                                       GROUNDWORK p l u s